The Catalyst Story
10 Years of Helping People Build
Since our agency's 2014 formation, our mission has been constant - we strive to be the best agency in the marketplace for our clients and the best place to work for our team members. In our first decade we've helped contractors bond a diverse portfolio of projects that span not only the U.S., but around the globe.
Reflecting on Our First Decade
An
Entrepreneurial Spirit
Catalyst was founded in 2014 by two former surety bond underwriters who recognized an inconsistency in the level of surety expertise and service being provided to contractors. Drawing from their experience underwriting the bond needs for some of the largest construction companies in the country, they envisioned a different approach to a contractor’s surety agency relationship — one where personal attention and genuine care would redefine surety relationships for clients of any size.
With no prospective clients but an unwavering drive to find contractors that needed help, they set out on their own and opened Catalyst in a tiny two room office in the Cotswold area of Charlotte, NC. Like with most new companies, growth was slow at the onset. Over time, the clients that chose to work with our new agency felt the difference Catalyst offered not only in how hard we worked for them but also in the strength of the solutions we were able to provide. While our consistent track record of performance was building with each client served, word of our capabilities began to spread across the construction community.
Our goal has never been to be the largest agency. Our feeling is that we never want our clients to feel like just another number. No matter their size or the frequency of their bond needs, we want our clients to feel important. As word of our capabilities and approach to business began to spread, it became apparent that demand for our services was too great to remain the two person agency that the founders initially expected would be the case for years to come. In 2016, the agency brought on their first full time employee.
Today, the Catalyst team has ten full-time employees that serve hundreds of clients from two offices - Charlotte, NC and Columbia, SC. The team we have compiled collectively has over 100 years of industry experience. More specifically, our team has individual experience in handling the surety needs for some of the most complex construction operations in the industry.
Our commitment to quality, integrity, and customer satisfaction has been the cornerstone of our agency's success, allowing us to build a solid reputation and a diverse portfolio of projects we’ve helped bond that span not only the U.S., but around the globe. However, rest assured that the entire team is committed to continuous excellence. That means we never relent in looking for more ways to drive more value to the clients we serve. Simply put, we exist to help your business succeed.

The Catalyst Sails
We're often asked what the sails in our logo represent. These sails have been a part of our logo since our very first day in business. In designing our initial logo they were deliberately positioned to the right of our name - Catalyst.
These sails are a representation of you - our client. The image of the sails and their positioning within our logo is a constant reminder to our team of our overarching mission. We exist to help your business succeed. If we consistently perform at a high level for you, we can contribute some wind behind your sails and help propel you forward.